Policy and Procedures


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Appointment Cancellation Policy: Appointments Cancelled within 24 hours Of Your Appointment Time or “No Shows” will result in a $20 Charge To Your Guest Account. There will be No Fee for Appointments Cancelled or Rescheduled more than 24 hours in Advance.

Permanent Makeup, Packages or parties of 5 guest or more are require a 50% Deposit. This Deposit will be Charged in Full if Appointments are Cancelled within 24 hours of Your Scheduled Service Time or “No Show”

Children under age of 16 must be accompanied by an adult.

For the Courtesy of other Guests please silence all electronic devices and use soft voices while in spa areas and salon.

Please arrive 15 minutes before your scheduled salon or spa service.

Service will begin on time and end on time as courtesy to the next guest. We understand that sometimes being late is unavoidable, however depending on your service providers booked appointments, guest tardiness may
result in a shortened or rescheduled service.

Retail products may be exchanged or returned for store credit within 7 days of purchase.

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